Who Are We?

DigiMedia Services respects your privacy and ensures that it isn’t compromised. We collect Personal Information for marketing and browsing experience improvement purposes. In this statement, we have described the ways in which we collect your Personal Information and use it. It also provides detailed information on your rights and how you can contact us regarding your Personal Information. 

1. How do We Collect Your Information?

Information that you provide voluntarily to us: 

This includes the information you provide when you sign up for our services, request a quote, subscribe for updates, and/or access certain sections/resources on the website.

Information that we automatically collect: 

When you first visit our website, browse through it, and use our services, we collect the following information:

IP addresses: 

IP addresses help us in identifying the locations from where our customers are accessing the website. We utilise the collected geographical locations, the website sections that users visit, and other general ‘traffic’ data to create statistics. These analyses assist us in identifying our users’ requirements and in improving their experience. This leads to overall site improvement. 

Cookies:

A ‘cookie’ is a small chunk of data sent to your browser and stored in your computer when you press ‘accept cookies’ on opening a website. Its purpose is to store and track information (it usually contains a unique user ID) about your activities on our site. We also use basic cookies for caching purposes to enable accelerated loading of our website’s pages. 

Most web browsers accept cookies on their own, or they prompt you to do so on opening a new website. However, if you are not comfortable, then you can modify your browser’s settings to decline cookies. In case of declining cookies, you won’t experience our site to the fullest. 

2. How do We Use Your Personal Information?

Generally, your provided information is only used for the purposes for which it has been taken (as mentioned above). If you aren’t comfortable with receiving communication from our side, then you can opt out of it by using the links provided in it. However, despite your opting out, if we are requested to share your Personal Information by the government or to comply with applicable laws, then we reserve the right to do so. In addition to this, we’ll use your Personal Information, if we need to, for improved system operation and performance, and for our and our users’ safety. 

Your Personal Information might be used for the following purposes: 

  • To provide our website and services to you.
  • To improve your experience with our website, including enhancing your browsing experience and the provision of our services.
  • To provide you with helpful information, including marketing communication.
  • For advertisement purposes.
  • For communication with you.

3. Will We Retain Your Personal Information?

We retain your Personal Information to provide you with our services through email and other forms of communication, to adhere to legal obligations, to enforce agreements, and to resolve disputes. If you aren’t comfortable with us keeping your Personal Information, then you can opt-out as described in ‘How to Opt-out and Unsubscribe. 

4. How Will You Secure My Personal Information?

We ensure your Personal Information’s security by establishing industry-standard security measures on our website. It encompasses protection from loss, misuse, and modification of the information. Even though it’s impossible to achieve ‘perfect security’ on the internet, we take appropriate measures to ensure that your Personal Information stays safe. 

5. How to Opt-out and Unsubscribe? (Includes Information on Correction, Review, and Removal of Personal Information)

If you have queries regarding how we will use your information and for how long we will hold onto it, then reach out to us through info@thedigimedia.co.uk. On providing us with your Personal Information, you get the following rights:

Accessing right – You can contact us to request copies of your Personal Information. This service comes with a small fee. 

Rectification right – You can contact us to rectify your existing information. You can also request to complete the incomplete information. 

Removal right – You can contact us to request complete removal of your Personal Information; however, certain conditions apply.

Restriction right – You can contact us to object to how we use your Personal Information. You can also contact us to restrict the usage of your information; however, certain conditions apply. 

Data portability right – Under certain conditions, you may request us to transfer your Personal Information to another organisation or to you. 

If you want to exercise any of the aforementioned rights, then kindly contact us at info@thedigimedia.co.uk. Click on the unsubscribe link given in the promotional emails to opt-out of them. 

6. Who Does This Privacy Policy Apply to?

Even though our website (thedigimedia.co.uk) links to third-party sites, this privacy policy only applies to our website, i.e., the DigiMedia Services